At Lian Edits, we respect your privacy and are committed to protecting any personal information you share with us. This policy outlines how we collect, use, and safeguard your information.
1. Information We Collect
When you use our services, we may collect the following information:
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Name
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Email address
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Document details (for editing purposes)
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Communication history related to your order
2. How We Use Your Information
We use the information you provide to:
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Deliver editing and proofreading services
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Respond to inquiries and support requests
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Send service updates related to your order
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Improve the quality of our communication and services
3. Data Security
We take appropriate steps to protect your information from unauthorized access, misuse, or disclosure. All documents and personal data are handled with strict confidentiality.
4. Data Retention
Your information and edited files are retained for up to 1–3 days after service completion, unless otherwise requested, to allow for any follow-up or revision requests. After this period, the documents may be securely deleted from our system.
5. Opt-Out Instructions
You have the right to opt out of any future communications. To request removal of your information or unsubscribe from updates, email us at [email protected] with the subject “Opt-Out Request”. We will process your request within 1–3 days.
6. Contact Us
If you have any questions or concerns about your privacy, please reach out to us at [email protected].
By using our services, you agree to the terms of this Privacy Policy.